DuoChill Ice Bath and Chiller Set

Our Ice baths are delivered in a pallet by default, and come with detailed installation instructions.

The ice bath will arrive fully assembled, and all there is to do is connect up the chiller, fill the tub with water, and wait for it to get to temperature.

At Heracles Wellness, we are confident in the quality of the products we offer. Therefore, we provide a 2-year guarantee on these ice baths. To ensure longevity and maintain the factory warranty, please follow these instructions:

If you have a self-assembled wooden product, finish it both inside and out with an appropriate breathable wood oil to validate the warranty.

If any parts are missing or defective during assembly and inspection, promptly take pictures and contact us at info@heracleswellness.co.uk..

Warranty Terms:

• The warranty is valid for 2 years from the product handover, contingent on following the manual.
• Repair or replacement of components does not extend the warranty.
• Report missing or defective components immediately with pictures and explanations to info@heracleswellness.co.uk.
• We may investigate and involve experts if necessary.
• The warranty covers construction and component defects, and absence of components.

Warranty Exclusions:

• Transport: Damages during transport must be reported to the transport company.
• Installation: If assembly instructions are not followed, or if the foundation is not level.
• Finish: If the wooden product is not finished inside and outside immediately after assembly.
• Wood characteristics: Natural wood characteristics, including expansion, contraction, tone differences, knots, resin pockets, and minor cracks.
• Other: Damage to glass components by the buyer, condensation on glass, and unforeseen circumstances (theft, vandalism, weather).

Warranty Invalidation:

• Initial inspection: The warranty is void if the buyer does not check the product's quantity, presence, and quality promptly after receiving it and before assembly.
• Installation: Installing faulty components that could have been identified earlier.
• Information: Providing incorrect information or lacking proof of purchase.