They say ‘happy wife, happy life’. Well I can vouch for that, we are both extremely happy with our latest addition to home set-up.
From the beginning the sauna was easy to purchase and get delivered (with in a couple of weeks due to stock levels). I had to hand ball off the lorry as the pallet it comes in was too big for the tail lift but that’s about the most difficult part of the whole process.
Instructions were fairly straightforward though I am a builder so have experience in this sort of thing. But most handy DIYers will find this easy enough to build.
If you plan in the time to paint various woods at different stages of the build it will help. i.e paint interior wall and benches prior to fitting the benches makes its easier to reach those otherwise hard to reach places.
The guys sent a really great link with electrical details needed for your electrician so you can prep ahead of time and get materials in place for their arrival. Think it took my guy about three hours to hook it up.
Quality of the thermo wood is excellent keeps the heat in really well. The Heater is easy to operate and within 20mins it’s ready to jump in. Max heat will in time reach 90+degrees which is too hot for me.
Already have friends and family asking about it.
The quality of the black cube sauna really is top notch, from the roof shingles to the heater every component is quality.
Delivery was perfect, on time and professional. The driver contacted me on route with an ETA and went out of his way to help me get the large pallet into my garage.
I chose to build the sauna myself which was relatively straightforward and quite enjoyable. The construction guide was comprehensive and easy to follow.
We use our new sausa almost every day and couldn't be happier.
Would certainly recommend Heracles and the black cube to anyone considering an outdoor sauna.
We are delighted with our sauna. Ordering was easy and we opted for the install option too. Make sure you use electricians willing to ask for advice from the Heracles team if needed as that supports a smooth installation. Really happy that we chose Heracles. You don’t need to spend a fortune to get a quality product that does the job beautifully.
We have now had our Leil 5 Person Sauna with Changing Room running for a few weeks - and absolutely love it. If you want very good quality and excellent service, then absolutely use Heracles. Friendly, efficient & helpful advice all the way through the process. And they ARE right about using one of their recommended electricians unless yours has done saunas before!! We used the install service - which was also perfect - and all the recommended oils (which by the way is not a quick job!). Even had some left over wood which we have used to make the outdoor shower. HUUM heater; good tip from installers - wash stones before put in basket as they have black 'dust'. And HUUM have just released a new app thank goodness as old one rubbish. Thank you Keith and team; very happy customers.
For years I have enjoyed the health benefits of a regular sauna - choosing to install a glazed steam shower in our urban apartment more than a decade ago.
Frequent and extensive travels into Finland, exploring the Arctic north, confirmed our dedication to therapeutic steam (and ice plunges)!
Having relocated to a rural setting, it was time - at last - for a sauna cabin in the garden.
Thorough research confirmed the quality of the Leil range and the perfect option, for us, of the "round cube double" - an elegant, robust, thermowood construction with ample space as you enter through the separate changing room onwards into the beautifully benched and glazed interior.
The Leil "round cube double" is offered with a range of upgrades, sauna heaters and lights. We chose to keep it simple: just the glazed cabin, to suit our rural setting. However, we did opt for the larger 2.6m size, so that the benches are sufficient for those over 6' to enjoy a full horizontal stretch!
From start to finish, the Heracles Wellness team offered reliable expert advice and communication, as well as very helpful liaison during the delivery and construction phase. I wanted a quality product, but I also needed quality customer care for a complex delivery and technical installation.
The installation - organised by Heracles Wellness - was completed to schedule with real attention to detail: the team of carpenters had extensive experience with sauna construction, including the Leil range.
It was very clear what was included 'in the price' and what we needed to complete ourselves after installation: the electrical connection, interior wall and bench treatments must be completed before first use.
As we await those final stages - and the first sauna in the new cabin - the Leil "round cube double" has already become an exceptional sauna cabin sanctuary: quality and contentment!
Couldn't be happier with our experience with the entire Heracles Wellness team, specially Abdullah and Keith. They were available to answer any queries and give advice all along the way, and their installers did a fabulous job too. The product itself is amazing, and we have been really enjoying it. Highly recommended!
From initial inquiry to delivery everything was taken care of, late evening what’s app to solve a problem our end with electrics. I can highly recommend
We couldn’t be more pleased with our Camilla Traditional sauna kit. From start to finish Keith & Abdullah have been so helpful. The sauna has exceeded our expectations. The wood is beautiful quality. The Harvia heater heats the sauna really quickly. The installation was hassle free - we paid the additional fee for installation & Heracles arranged this for us. Communication has been excellent throughout. We shopped around before choosing Heracles. Heracles were cheaper than any of the other companies that we looked at & we consider the Camilla kit to be great value for such a high quality product. We are completely satisfied.
I had done a lot of research before purchasing that sauna, looking for one that offer the right health benefits by having the right wood a sauna should have to conserve heat along with the best heater (Harvia) whilst still being value for money. The reviews gave me confidence after knowing the specifications aligned with what I wanted and I couldn’t be happier with having made the purchase. The service was brilliant, all my questions answered imminently , Abdullah was very patient and accommodating especially when getting the sauna installed and the electrics arranged by our own electrician. We paid extra for the sauna to be built and treated and the team were so professional and hard working doing an excellent job. Worth the money spent once again and would definitely recommend !
Really pleased with the build quality of my Camilla sauna unit, it looks great particularly after applying necessary external and internal oil. Keith and team customer service and communication could not have been better, and Keith helped explain I could put heater on the left hand side of the sauna (as I enter) to help the electrician wire up to adjacent shed unit. Highly recommend.
Stunning sauna works really well no problems
Team always helpful the kit is top notch 👌.
Mark
In margate kent
After researching several different companies selling saunas, I was very happy to come across Heracles Wellness. I phoned them to ask some questions and they were very helpful in answering all my queries. I then decided to purchase the Insignia Hybrid Sauna.
A delivery date was set and the sauna was delivered as arranged with no problems.
With the help of a friend, we built the sauna and our electrician connected all the electrics up.
I have used the sauna a few times since it’s been up and running and I am very pleased with it as I have Parkinson’s and Rheumatoid Arthritis so hoping it helps alleviate pain and aching.
I would thoroughly recommend the company if you are looking for an excellent quality product and very good customer service.
We couldn't be more happy with this purchase! Recommended by another happy customer we know, customer service has been great from start to finish. Easy to contact someone and arrange delivery as well as a couple of questions during installation and optimising how we use it. The quality of the product is also great and gives a great sauna experience.
We are very happy with the product and the experience with Heracles. Good communication throughout the process, was delivered quickly and installed within one day without issue. We had a slight snag with our lighting set up, Keith was on hand to support our electrician over the phone and we got sorted. Thanks!!
10/10 on the value for your money
10 /10 for Style & looks
10 /10 for the layout design and available space inside
10 /10 for the quality of the selected timber inside and out
10/10 for the sleek glass heating controller
10/10 on the modern drop heater and the heating up time (very fast)
10/10 for the installation team (ultimate pros) you wont believe how dedicated they are
10/10 for treating my property with respect
10/10 for Keith's and the teams customer service
Would I use this company again you guessed it 10/10
Adding up to a100% satisfying experience
Well done Keith and the team credit were credit is due
Wow, John, Thank you so much for taking the time to leave such a lovely review.
So glad that we could meet your expectations, it took us a wee while but we got there in the end.
Enjoy 'Donna the Sauna', she is a beauty, and keep in touch!
All the best, Keith and the team.
Well what can I say. From my first enquiry through to installation and commissioning the experience of purchasing this High Quality product from Heracleswellness has been great!. When I spoke to Keith initially I was impressed with his friendly, Knowledgeable and professional manner he answered all my questions and sorted a rapid delivery of my selected Sauna kit. After watching the instructional build video i opted to have their team of experts do the build for me ( in hindsight a good choice and I consider it money well spent to optimise the build quality of the product.) Paval and his installation team arrived promptly and I found them to be a very professional and skillful bunch of lads. They worked Efficiently and left the work area on my patio clean and tidy. This is a 5 star product and a 5 star company in my opinion and I would happily recommend them to anybody in the market for this type of product
Thanks lads
Tony
Tony,
Thank you so much for the kind words. Really glad we were able to meet your needs and thanks for the photos, the Black Cube looks amazing in your garden!
Thank you for choosing us, and please keep in touch.
Keith, and the Heracles team.
Really pleased with both the Sauna and Installation. Quality is far superior to others we looked at.
Thank you Simon for the nice review.
I know you were just getting wired up last week, hope you have had a few good sessions by now!
All the best, Keith and the Heracles team.
The Sauna looks incredible. The sales team were the most responsive people that I’ve bought something from in this country. The installation team were second to none - kind, friendly, keen to tell me about everything and ensure all was well with me.
I shopped around a lot and I also think Heracles are best value for money. If you are wondering weather or not to go for it then I irrefutably recommend you do! I’ve added a picture of the team in action. I laid the African railroad sleepers which is a perfect and good looking base.
Thank you so much, James.
I really appreciate you taking the time to leave such a thoughtful review, and I’m sorry it’s taken us a little while to reply.
It means a lot to hear how pleased you were with both the sauna and the service from the team. We work hard to make the whole process as smooth and straightforward as possible, so your comments genuinely mean a lot.
Thank you as well for sharing the photo — it looks fantastic, and the African railway sleepers make a brilliant base.
Thanks again for choosing us, and we hope you enjoy the sauna for many years to come.
Keith and the Heracles team
It arrived faster than I had expected. It came well packed on the back of a large lorry and put on my drive.
It took 2 of us 4 days to put together and the instructions were mostly ok. For the part we weren’t sure on, the flue, we were able to get help from the head office.
It is made from high quality materials and looks great. The timber has been pre-treated which saved me time.
Overall I am very pleased with everything.
Thank you very much, Adair.
We really appreciate you taking the time to leave a review. It’s great to hear you were happy with the delivery speed and the overall quality of the sauna.
We’re also glad we could help get the flue issue sorted for you. Thank you again for choosing Heracles, and we hope you enjoy your Camilla XL for many years to come.
Best regards,
Keith and the Heracles team
I could not be happier with my Camilla sauna from Heracles.
I had been researching for quite some time until I found Heracles and placed my order largely based on the fantastic reviews.
But the true test of a business is when things go wrong - as they did for me, with the installation by a 3rd party contractor.
Keith monitored the whole process and not only alerted me to the issues before I had chance to complain but stepped in with his team to make sure the job was completed without compromise to both his standards or my total satisfaction.
Pavel and his highly experienced, knowledgable & efficient team left no stone unturned in ensuring this.
Electrics (already installed) were connected as they left and I was in the sauna, something like 10 hours after they arrived - fantastic.
I could not be more happier with my sauna and my choice of supplier, thank you Kieth - look no further than Heracles, you will not go wrong.
Hi Steve,
Thank you for taking the time to leave such a glowing review of our Camilla sauna kit and services. Obviosuly we are very sorry for the mess the 3rd party contractor made, we will not be using them again, but glad we could get it sorted for you quickly and thank you for your patience. It looks amazing in grey!
Best regards, Keith and the Heracles Team
From my initial interest I asked Keith and Abdullah many questions as I was looking at other products. They always gave me quick answers and were always professional. I was unsure about the cost of using the installation team and had further worries when I had problems with my bank allowing me to pay them! Keith took control and sorted it. The team arrived at 9.15am in the rain and did not finish until 9.15PM and they worked so hard. Really friendly and professional , I have to say worth every £. After installation the electrical installation and set up was not straight forward but again Abdullah was on hand to resolve the issues. Now up and running the product is quality and I am so pleased that I decided to buy a Heracles Sauna:)
Hi Russell, thank you so much for leaving such a kind review! We're happy to hear that our team was able to assist you throughout the process and that you're enjoying your new Heracles Sauna. We truly appreciate your support and hope you continue to love your Patio Sauna for years to come. Thank you again for choosing Heracles and Leil® Saunas.
Best Regards, Keith and the Heracles Team
If you are considering purchasing a sauna, then look no further than Heracles Wellness saunas, I cannot recommend this company enough-the customer service was exceptional from start to finish. The quality of all the components from the interior to the exterior are first class and made to a very high standard.
With the exception of the electrics, which took half a day, a carpenter with myself fetching, holding and brewing it took us 1-1/2 days to build.
We’ve now been using it for 3 weeks and we cannot believe just how good it is, there isn’t one negative thing I can say about it, or the company, it has exceeded our expectations and we set very high standards in quality and customer service. Once again don’t look any further these are the real deal. Thank you !
Thank you Andrew and Susanne for the lovely review. I must say you have done an exceptional job for a self build. I love the little walkway you have made, it looks like a real home spa experience!
We hope you enjoy your sauna for many years to come and please do keep in touch.
Best Regards, Keith and the Heracles Team.
Great custom service, I contacted Keith regarding a couple of queries before committing to buy, whom got back to me the same evening (sunday). The kit arrived really quick, packaged very securely, via a flat bed truck and was easy to assemble following the instructions. Had a couple of minor things during assembly but nothing common sense couldn't sort ! Had the sauna now for a few weeks and we really love it. It heats up in about 20mins and holds the heat very well. The heater seems to be of good quality as do the lights. I had looked at various other companies and I'm very glad I choose this one, highly recommended 👌
Thank you Rick for the lovely review and for choosing Heracles! We are glad to hear you don't regret it. Looks like you have done an exceptional job on the self build! Please do keep in touch!
Best Regards, Keith and the Heracles Team.
We could not be happier with our purchase. We have wanted a home sauna for a while but space and cost was always a sticking point. Infrared was an option as these tend to be smaller in size but we really wanted that traditional sauna heat feeling so the Camilla Mini was the absolutely ideal size. When shopping around we found other companies would appear competitive but the timber would be a lower grade like fir wood or thinner. Then other companies would offer a smaller heater which was our biggest concern - pointless having a traditional sauna if it takes ages to heat up. Then when you try and add lighting (which is a must to give it that premium feel) the price goes up even further. I then came across this Camilla Mini complete kit which is a fantastic price but the product itself is so good. I pre ordered the product which arrived on time, i choose to build myself with a family member who is a qualified joiner, it does take time but is straight forward enough to build, all in all it took us just over 2 1/2 days to build and treat with 2 coats of oil. As you can see from the images we choose to flip which side the heater goes as I wanted all the cables hidden to the side facing the house so the side facing the garden looks clean and smart. I then had a qualified electrician fit all the electrics, which again is straight forward if you have easy access to your main board but does take time to run all the armoured cable (try and pre book your electrician with your delivery as you'll want to use it straight away). Using the product is brilliant, the heater is very easy to use and takes approx. 15mins to get to 80 degrees and 25 mins to get to 100+ degrees (this is when used in the month of December), the sauna holds heat really well and we've had 3 people comfortably on the top bench. I would highly recommend this product and the pre sale and after sale help from Keith and Abdullah has been brilliant.
Thank you so much for your kind words Laura and for taking the time to leave us a review. We are thrilled to hear that you are enjoying your Camilla Mini and that it has met all of your expectations. Love the set up and smart placement of the dimmer switch! Amazing job on the build and glad to hear that it's heating up rapidly even in the depths of winter!
We hope you enjoy it for many years to come.
Best Regards, Keith and the Heracles Team.
Our Leil Black Cube Sauna has exceeded our expectations in every way. We wanted a sauna which blended with our garden setting, to provide spa like quality without crowding our outdoor space. It's elegant compact design is spacious enough on the inside to fully recline, whilst occupying a relatively small footprint. It's sleek, black exterior has allowed it to blend in with both our vegetation and existing structures.
The smoked glass windows allow us privacy whilst being able to enjoy all the benefits of our garden scenery. The interior is so comfortable we are already doubling up its use as a winter garden room, where we can enjoy observing visiting wildlife which remains oblivious to our presence.
We have opted for the HUUM heater which achieves temperature in under 30 minutes, even when its close to freezing outdoors. The heat is so even it matches anything we have experienced in specialised spa resorts, and the compact design means that half a ladle of water from the elegant bucket supplied, brings an instant zing to the whole cabin. The adjustable LEDs enhance the ambiance of the idyllic Sauna experience.
The installation process was no less pleasing. Keith and Abdullah were so easy and pleasant to deal with. They have constantly checked on my satisfaction, and helped me through all the installation process with several hints and tips. The mechanical installation team were a delight, and negotiated our narrow and inticrate entrance without fuss. A team of three worked tirelessly from dawn until dusk to complete the process in one long day. They were so pleasant, and the handover was simplified by a thorough supplied checklist.
One part of the installation which is seperate, and should not be underestimated (in price or time) is the electrics. It took 2 engineers several hours, just to wire the sauna, and it also needs a seperate supply from the mains unit, which is also a substantial activity. Fortunately Heracles supply a list of experienced electricians which allow for a more efficient and quality process.
It is also easy to overlook the foundations, and I nearly did! Our garden is on a slope and normal foundations would have been costly and time consuming. So at the last minute, I chose to employ ground screws. I was lucky to discover a company called 'No more digging'. They too were a delight to work with, and they interacted with Heracles to produce an unobtrusive substructure, that they prebuilt. This meant the entire foundation was installed inside 90 minutes at a very reasonable cost!!
This option which impressed the Heracles team, has the bonus of maintaining excellent air circulation underneath the sauna, but does raise its height such that a step access needs to be factored in.
Don't just take our word for it, but our son and daughters are visiting more regularly to enjoy the delights of this health enhancing garden Sauna. We all agree on the high quality of the Sauna aesthetics and practicality.
For anyone considering a similar venture I can thoroughly recommend Heracles Wellness and the Leil Black Cube Sauna.
Thank you Keith and the teams, this has been an unexpectedly pleasurable experience.
Wow, thank you so much for the in depth review Andrew! We are so glad that you chose Heracles and the Leil Black cube. We are well aware that they electrics can be tricky and expensive, especially for WiFi set ups and it is something we are trying to make customers aware of up front.
Glad to here the family are visiting more often and that all are enjoying the amazing health benefits of a proper Finnish style traditional sauna.
Thanks again for choosing and Heracles and please do keep in touch!
Best Regards, Keith and the Heracles Team.