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Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube Premium 4 Person Outdoor Sauna Kit - Heracles Wellness
Saunasell Black Cube 4 Person Outdoor Sauna Kit - Heracles Wellness

Leil® Black Cube Classic 4 Person Outdoor Sauna Kit

You Save £2,185.00!

£7,999.00 Regular price £10,184.00

Free Delivery to UK Mainland

Two Year Warranty / 1 Year Warranty for Self Install

Huum Drop 9kW WiFi Heater

Free Bucket and Ladle

Free Dimmable LED Lighting

As Seen on Channel 4 - Beautiful Builds

8mm Black Tempered Privacy Glass

40mm Thick Premium Thermowood

Out of Stock - Pre-order now for delivery from mid-July onwards

Call us on 0330 043 0870 for expert advice
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Electrical Supply - IMPORTANT - Please Read Before Ordering

Electrical Installation – Important Information

If you hire our installation team to build your sauna, please note that internal electrical wiring is not included and must be completed by a certified electrician.

Our installation team will:

  • Mount the sauna heater to the wall (where applicable)
  • Attach the LED light strips to the benches

However, the following must be completed by a qualified electrician:

  • Final wiring and connection of the heater
  • Final wiring of the LED lighting
  • Installation and wiring of external control panels, door sensor, thermostat, and any other electrical components (not applicable for manually controlled heaters such as the Harvia Vega BC60).

Electrical Supply Requirements

A sauna heater typically requires a dedicated electrical supply, similar to those used for electric showers or cookers.

Most domestic sauna heaters in the UK operate on a single-phase 230V supply. The current draw can be calculated using the following formula:

Watts ÷ Volts = Amps

Example:

6kW (6000W) ÷ 230V = approximately 26 Amps

Below is a general guide for domestic sauna heaters:

Heater Power - Current Draw - Suggested Cable Size (Single-Phase)

2.3 kW - 10 Amps - 1.5 mm²

3.0 kW - 13 Amps - 2.5 mm²

3.6 kW - 15 Amps - 2.5 mm²

4.5 kW - 19 Amps - 2.5–4.0 mm²

6.0 kW - 26 Amps - 4.0 mm²

8.0 kW - 35 Amps - 6.0 mm²

9.0 kW - 40 Amps - 6.0 mm² (or higher, depending on cable run)
Cable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment.

We strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).

Sauna Heater Manuals

For exact electrical requirements of each heater please refer to the installation manuals below. If you provide these to your electrician, they should be able to advise you of the necessary wiring.

HUUM Drop Heater Manual

HUUM UKU Controls Manual

How to wire a Huum heater on a single phase supply

UKU Glass Appendix

Delivery & Installation

These sauna kits are delivered from our warehouse in Essex. Delivery is free throughout the UK Mainland.

Delivery times are between 3 to 5 working days.

After your order is placed, we will contact you to request photographs or, preferably, a short video of your delivery access. This helps us confirm the access with our logistics partners before delivery and agree how the sauna kit will be unloaded safely.

Our sauna kits are delivered on a pallet by tail-lift vehicle as standard and include comprehensive installation instructions. You can view these instructions here.

Delivery is kerbside or driveway only, where safe and practical. The delivery vehicle unloads using a tail lift and the pallet is moved with a manual pump truck.

The unloading area must be flat, solid, level, and suitable for a pump truck. Pump trucks cannot be used safely on gravel, loose stone, grass, steep inclines, steps, uneven ground, narrow access, or soft surfaces.

If standard unloading cannot be completed due to unsuitable access, the customer is responsible for providing suitable assistance, equipment, or an alternative unloading arrangement. Any additional costs for failed delivery, redelivery, handball unloading, specialist vehicles, or extra labour may be charged to the customer.

For gravel or loose surfaces, boards or another suitable temporary surface must be provided by the customer before delivery if they want the pallet moved across that area.

Warranty

At Heracles Wellness, we are confident in the quality of the Leil® products we offer. That’s why we provide a warranty on all Leil® products, with the warranty period depending on who carries out the installation:

24 months when the product is installed by the Heracles Wellness Install Team

12 months when the product is installed by the client’s own carpenter or installer

Full warranty terms can be found in the user manuals, but the main points are below:

• The warranty covers material and manufacturing defects from the date of delivery.

• The warranty applies only where the product has been used and maintained in accordance with the relevant user manuals.

• Warranty periods may differ for products mounted on trailers and for commercial-use products.

• The warranty does not cover natural characteristics of wood, including discolouration, dimensional changes, or cracking caused by fluctuating or excessive humidity.

• The warranty does not cover normal wear and tear, or damage caused by improper installation, misuse, or incorrect storage.

Weather-related damage, including damage caused by thunder, is not covered.

• Damage resulting from incorrect installation by the client or their chosen installer is excluded from cover.

• The warranty will be void if unauthorised repairs or modifications are carried out, or if the product is used for anything other than its intended purpose.

• To make a warranty claim, any defect must be reported to the seller within 7 days of discovery.

Contact us

For any warranty-related queries or to submit a claim, please contact us at info@heracleswellness.co.uk.

Maintenance

Leil® Black Cube Classic 4 Person Outdoor Sauna Kit is designed for outdoor use, but it is not maintenance-free. A small amount of regular care will help protect the timber, keep the sauna clean, and prevent avoidable issues over time.

After each use

• Wipe down wet benches, backrests, floors and high-contact areas.

• Leave the door and vents open until the interior has dried properly.

• Do not leave wet towels or accessories inside the sauna.

Cleaning

• Clean periodically with warm water, a soft cloth or brush, and a mild sauna-safe cleaner.

• Avoid harsh household chemicals, bleach, ammonia, abrasive cleaners, or normal interior varnishes.

Benches and backrests

• Sit on towels during use to reduce sweat staining.

• If bench timber becomes dry or marked, it can be lightly cleaned, gently sanded if needed, and treated with a sauna-suitable bench protection product where appropriate.

Doors, hinges and timber movement

• Outdoor timber naturally expands and contracts with heat, humidity and weather.

• Minor door or hinge adjustments may occasionally be required. This is normal routine maintenance rather than a product fault.

Heater stones

• Inspect sauna stones regularly, especially with frequent use.

• Replace stones if they become cracked, crumbly, heavily discoloured, or start breaking down.

• Stack stones loosely enough to allow airflow around the heating elements. Only use proper sauna stones, not garden or beach stones.

Exterior, roof and exposed locations

• Check the exterior, roof, fixings, hinges, vents and drainage periodically, especially after storms or long wet periods.

• Coastal, shaded, very exposed, or high-rainfall locations may need more frequent maintenance.

• In coastal or sea-air locations, exposed metal parts such as hinges, fixings and brackets should be checked more often and given extra corrosion protection where appropriate, such as WD-40 or a suitable zinc-based protective spray.

• In windy or exposed locations, check that any parts vulnerable to wind lift or movement are properly secured. This can include roof shingles, trims, covers and lightweight external fittings. If needed, use additional suitable fixings, adhesive, or restraints in line with the manufacturer’s guidance.

Manuals

• Always follow the specific manual supplied with your sauna and heater. If the manual gives different maintenance instructions, the manufacturer’s manual should take priority.

Leil Black Cube paint and treatment

The Leil Black Cube range is supplied with the manufacturer’s recommended paint/treatment where applicable. Apply it according to the supplied installation instructions and manual.

• Even where paint or treatment is supplied, the sauna is not maintenance-free.

• Inspect exterior timber, painted areas, roof, hinges, benches and heater stones regularly.

• Thermowood and factory-finished timber can still weather over time if exposed to sun, rain, salt air, or standing moisture.

Return and Refunds

Returns and Refunds Policy for Sauna Kits

At Heracles Wellness, we are committed to providing high-quality sauna kits designed for your wellness journey. To ensure clarity and satisfaction, please review our returns and refunds policy for sauna kits.

Policy Overview

Acceptance Upon Assembly: Starting the assembly of the sauna kit constitutes acceptance of the product. Once assembly has begun, the kit is considered used, and returns or refunds are no longer valid.

Pre-Assembly Returns: If you decide to return the sauna kit before assembly, it must be in its original, unopened packaging. Returns are accepted within 14 days of delivery, subject to a 15% restocking fee. The customer is responsible for return shipping costs.

Damaged or Defective Items: If your sauna kit arrives damaged or with manufacturing defects, please contact us within 48 hours of delivery. We will assess the issue and provide a remedy, such as replacement parts or a full exchange.

Return Process

1. Contact Us: Notify us via email at info@heracleswellness.co.uk with your order details and the reason for return.

2. Prepare the Product: Ensure the sauna kit is securely repackaged in its original packaging to prevent damage during return transit.

3. Ship the Product: Return the item to the address provided by our team. Please note, we cannot accept liability for items lost or damaged in transit, so we recommend using a tracked service.

Approved refunds will be processed within 7-10 business days, minus the restocking fee, after the returned item has been inspected and confirmed to be in its original condition.

Legal Considerations

Our policy aligns with the Consumer Rights Act 2015, which requires that products be of satisfactory quality, fit for purpose, and as described. Under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, you may cancel certain purchases within 14 days, but this does not apply once assembly has begun, as the product is no longer in its original saleable condition.

Contact Us

For any questions or to discuss a return, please email us at info@heracleswellness.co.uk. Our team is here to assist you and ensure your experience with Heracles Wellness is positive and transparent.

We are now completely sold out of Black Cubes, our next batch will be arriving to our warehouse in early July, deliveries will be from mid-July onwards.

We’ve taken your feedback on the previous version of the Black Cube to heart and are excited to introduce the new and improved Black Cube Classic (formerly Premium).

This enhanced model boasts a striking black full glass front and the HUUM Drop 9kW Wall Mounted Heater. It also includes the UKU WiFi Glass Control and comes with a complimentary bucket and ladle set.

Don't be deceived by its compact size or affordable price; this sauna is crafted with superior materials and can easily seat four people comfortably.

Back to Black

If you live by the motto “black goes with everything,” then the Black Cube Classic is your new best friend. Wrapped in a sleek, all-black exterior, this sauna doesn’t just sit in your garden—it makes a statement. It’s the sauna Batman would choose (if he ever took a day off). With its tempered black glass, dimmable LED mood lighting, and Huum Drop heater that heats things up as much as your style does, it’s not just a place to relax—it’s a conversation starter. Who knew sweating in style could look this good?

Build Your Sauna with Ease

As the name suggests the Black Cube comes as a kit for self assembly, hence the affordable price. But don't worry, it comes with very detailed assembly instructions (which you can find under the delivery and installation tab above) and should take no more than a few days to build if you know what you are doing.

Let Our Expert Team Handle the Assembly for You

Our expert assembly team can install the Black Cube Classic in your garden. A team of three skilled carpenters will complete the job in just one day. If you’d like a quote, please get in touch and let us know your location. Installation costs are calculated based on their travel time from London. See them in action below!

What’s Included in the Black Cube Kit:

  • Black Cube Classic Sauna with Full Glass Front (worth £7,699)

  • HUUM Drop 9kW Wall-Mounted Heater and side panel (worth £1,299)

  • UKU Glass WiFi Control Panel (worth £839)

  • 2 X Dimmable LED Strip Lighting (worth £249)

  • Heracles Wellness Bucket and Ladle (Worth £249): Essential for the complete sauna experience, this set includes a 5 litre black aluminium bucket and ladle for creating steam.

    Heracles Wellness Bucket and Ladle

Huum Drop 9kW Wall Mounted Heater

Huum Drop Heater

The HUUM Drop 9 kW heater stands out for its award-winning, space-saving wall-mounted design that frees up floor area and brings elegance to your sauna. Its compact form accommodates up to 60 kg of sauna stones, enabling soft, long-lasting steam thanks to the stones’ direct contact with the heating elements—producing a more traditional, gentle "löyly" than metal-heavy heaters. Crafted with durable stainless steel and backed by a 5-year warranty, it’s built to last. Plus, when paired with the UKU Wi‑Fi control, you can pre‑heat your sauna from your phone—perfect for planning sessions ahead.

Note: Due to the compact layout of the Black Cube, it’s not possible to install the safety rail on the HUUM Drop 9 kW heater.

UKU Glass

The HUUM UKU Black Glass Sauna Control Panel: a sleek, modern addition to your Black Cube. With its premium black glass design, this control panel effortlessly combines cutting-edge technology with minimalist aesthetics, allowing you to manage your sauna experience with ease and style. Perfect for complementing the bold design of the Black Cube sauna, it offers intuitive functionality while enhancing the overall ambiance.

Dimmable LED Lights - Create the Perfect Ambience

The LED lighting kit includes a wireless dimmer switch, giving you complete control over the brightness and atmosphere of your sauna.

Each set contains two LED strips. For the best lighting effect, we recommend installing them in the groove above the backrest. However, you can also position them underneath the bench, or install one strip above and one below to create a unique lighting arrangement.

For longevity and ease of use, we recommend mounting the wireless dimmer switch outside the sauna. This keeps it easily accessible and protects it from excessive heat, as the dimmer is rated for temperatures up to 40°C.

Compact on the Outside - Spacious on the Inside

The Black Cube Classic offers a private sanctuary that is compact enough to grace small gardens without compromising on space, comfortably hosting up to 4 individuals. With its thoughtful design, this sauna becomes not just a part of your wellness routine but an integral element of your garden's aesthetic.

The Black Cube Classic, with its luxurious two-step alder bench and expansive lying area, invites you to unwind in style. Its tempered glass doors and windows balance privacy with a sense of openness, allowing you to gaze upon your surroundings while you let the gentle heat envelop you. The serene glow of LED lighting complements the calming experience, setting the perfect mood for relaxation.

Exceptional Features of the Black Cube

  • Spacious Yet Compact: At 1.6m in deep, the Black Cube is designed to maximise internal space while remaining ideal for smaller outdoor areas.
  • Alder Benches and Thermowood Construction: Enjoy the robustness and beauty of natural materials known for their resilience and thermal properties.
  • Innovative Design: From the square shingle roof to the full-circle arches, every aspect is crafted to offer both visual appeal and practical benefits.
  • Walls & Roof: Made from 40mm thick, high-quality Thermowood for outstanding durability and insulation.
  • External Door: Equipped with a tempered black glass door, ensuring safety and elegance.
  • Benches and Seats: 2-level benches with 1-2 pcs of backrests designed for utmost comfort during your sauna experience.
  • Floor Cover: Includes 1 pcs NeroStep plastic grid mats for a clean and safe floor area.
  • Ventilation: 3-4x ventilation openings for optimal air circulation, maintaining a comfortable atmosphere inside the sauna.

Free and Fast Delivery

The Black Cube Kits are stored in our warehouse here in the UK. We have recently removed all shipping charges, so now delivery is free nationwide! Delivery times are usually 3 to 5 working days.

Specifications of the Leil® Black Cube Classic

Specifications Details
Capacity 4 People
Outer Dimensions (W x D x H) 2.18 x 1.66 x 2.22m
Inner Dimensions (W x D x H) 2 x 1.38 x 2.1m
Sauna Volume 5.71
Sauna Weight 750 kg
Pallet Size 1.2m H x 1.2 D x 2.12m L
Materials Sauna shell - Black Thermowood
Door/Front - Black Tempered Glass
Bench Material Alder
Lighting Dimmable LEDs
Special Features Square Shingle Roof, Full Circle Arches
WALLS 40mm THERMOWOOD
ROOF Square shingle roof, Black
EXTERNAL DOOR Tempered black glass door
FRONT WALL Black 8mm tempered glass
BENCHES AND SEATS 2-level benches
BACKRESTS 1-2pcs backrests for sauna room
FLOOR COVER 1pcs Nerostep plastic grid mats
ARCHES Full circle arches for front and back wall, painted brown
HEAT PROTECTIVE BEDDING Heat protective bedding for stove
VENTILATION OPENINGS 3-4x ventilation openings
INSIDE Natural wood
BASE FRAME Painted Black - To be done during assembly
EXTERNAL MOLDINGS

Painted Black - Pre-painted

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Leil® Black Cube Classic 4 Person Outdoor Sauna Kit

£7,999.00 Regular price £10,184.00

Leil® Black Cube Classic 4 Person Outdoor Sauna Kit - FAQ's

How is it delivered?

The Black Cube is delivered on a large pallet weighing approximately 750kg, using a tail lift truck. Upon arrival, the pallet will be transferred onto a pump truck trolley and carefully wheeled onto the tail lift. The tail lift will then be lowered, and our driver will move the pallet as far into your driveway as possible.

Please note: if you have a gravel driveway, this may present a challenge for the trolley. To help ensure smooth delivery, we recommend laying down mats or boards in advance if you’d like the pallet wheeled across the gravel.

How big is the pallet it is delivered on?

The pallet measures approximately 1.2m (H) x 1.2m (D) x 2.12m (L). You’ll need enough space on your driveway for it to be dropped off. If that’s not possible, our drivers will leave it kerbside, and it will need to be unpacked by hand—either by you or our assembly team.For reference, here’s a photo of our director Keith (5ft 10”) standing on top of one of the pallets.

Can I assemble the sauna myself?

While it's technically possible to assemble the sauna yourself, we strongly recommend having a qualified carpenter or joiner assist you—especially if you don't have prior experience with carpentry or working with wood.

The assembly manual is detailed and user-friendly for those familiar with construction, but without that background, the process can be challenging and time-consuming. Most of our customers choose professional installation for peace of mind and to ensure everything is assembled correctly.

Please note: improper assembly or failure to follow the manual may void the warranty, so if in doubt, we recommend seeking professional help.

How much does it cost to get it assembled by the Heracles Team?

Assembly for this model starts at £1,500 + VAT, with the final cost depending on your location—prices increase the further we travel from London. A team of 3 carpenters will build it for you in one full day. To get an accurate quote, just send us your postcode and we’ll confirm the exact cost.

Installation is invoiced separately and typically arranged closer to your delivery date. While it’s possible to hire a local carpenter for assembly, please note that our team has extensive experience building this exact model, ensuring everything is done efficiently and correctly.

How long does it take to get hot?

Typically, it takes around 30 minutes to reach 80°C. However, this can vary depending on factors such as the outside temperature, wind conditions, ventilation settings, and the intensity level you choose. Most customers report their sauna reaches the desired temperature within 20-30 minutes.

How many people does this hold?

The bench along the back is 2m and 1.2m in the side, so you could easily seat 4 people, 5 at a push. You could also have one person lying down along the back, and another with their back against the wall and legs fully extended.

What base do I need?

When planning the base for your Black Cube, there are two key requirements to keep in mind.

First, the base must be completely level, and secondly, it must be able to support the weight of the sauna and the maximum number of users. The sauna itself weighs 750kg's, so be sure to account for an additional 400kg's for users when choosing your base material. This can include concrete, patio decking, tiles, asphalt, and more, as long as it is flat and sturdy enough to hold up to 1,150kg's.

To avoid any potential issues, it is recommended to avoid placing the base on a slope or an area prone to water pooling.

What maintenance is required after I assemble my sauna?

Flat-pack saunas cannot be pre-treated before assembly, because the treatment would be damaged during the assembly process.

Once assembled, the sauna should be treated in line with the manufacturer’s recommendations in the manual, usually by coating the interior and exterior timber with a sauna-suitable treatment as a minimum.

After that initial treatment, owners should expect ongoing maintenance and be prepared to inspect and re-treat exposed timber at least every 12 months, or sooner if local conditions or the manual require it.

Door and hinge alignment may also need minor adjustment over time in line with the manual. In coastal or sea-air environments, exposed metal parts should be protected with a rust-proof treatment such as WD-40 or another suitable anti-corrosion product.

Sauna heaters also require maintenance in line with the manufacturer manual. This normally includes periodically checking, washing, and restacking the stones, and in the longer term electric heater elements may need replacing if they wear out.

If you use our installation team, they can also paint or treat the sauna for you, provided the treatment product is supplied. We do not currently operate a formal maintenance programme, but if you would like help, please contact us and we can quote for an annual service of your sauna.

Can the sauna be painted a different colour?

Yes, you can paint it any colour you like as long as it is a breathable treatment.

Why is there no insulation in this sauna?

Most simply put, it's not necessary. This is a compact sauna, the thermowood is 40mm thick and has excellent insulation properties and the sauna is designed to minimise heat loss.

How long will it take to assemble my Black Cube Kit?

If you are handy with tools and have someone helping you, it could be done in a couple of days. However, most do it in a week or so. Our install team will do it in one day.

Do I need a 3 phase supply?

No, however, you must get a qualified electrician to connect your heater to your power supply. You will need an isolator as a minimum. 

Can I see one of your saunas in person before ordering?

We do not currently have a full showroom, but many of our existing customers are happy to show their sauna to prospective buyers.

If you would like to see one in person, please contact us and we can try to arrange a viewing with a customer in or near your area.

Can I swap the heater or anything else in the kit?

Unfortunately not. These are prepackaged kits which are sitting in our warehouse and ready to go. We believe that everything in the kit is perfect for this sauna. If you would like to choose your own specification, you could look at the Dice range which is customisable.

Why choose the Black Cube over other models like the Camilla?

The Black Cube features thicker wood, a WiFi-enabled heater, and a sleek black design. The Camilla is more budget-friendly but lacks some of these premium features, but it does have a more traditional look.

What does the WiFi heater allow me to do?

You can control the sauna from anywhere via the Huum smartphone app, as long as your heater is connected to your home WiFi and your phone has internet.

Does the WiFi control work on all networks?

The WiFi controller only supports 2.4GHz networks. Make sure your router can transmit this frequency.

What electrical setup is required?

The sauna requires a qualified electrician to install. Wiring details are provided in the manuals under the “Electrical Supply” section. The heater is 9kW and can operate on a single-phase or three phase setup. Make sure your electrician reviews the UKU control manual and Huum Drop heater manual.

Does installation include the electrical connection?

No. Our installation team can assemble the sauna, but the heater and any other electrical components must still be connected by a qualified electrician.

You will need a suitable electrical supply and, at minimum, an isolator switch. Full details are provided in the Electrical Supply section on the product page.

Can any qualified electrician connect the sauna, and do you provide guidance?

Yes. Any qualified electrician should be able to connect the sauna, provided they follow the electrical requirements listed in the Electrical Supply section of the product page.

After you place your order, we also send further information that you can pass on to your electrician.

Can you recommend an electrician for the final connection?

In some cases, we may be able to share details of electricians who have connected saunas for previous customers.

Availability will depend on your location, and you are also welcome to use your own qualified electrician.

How long does professional assembly take?

Assembly time depends on the model, access, and site conditions. Many outdoor saunas can be assembled in around one day, while larger or more complex models may take longer.

We confirm the expected installation time as part of your installation quote.

Is the Heracles installation team experienced with this model?

Yes. Our installation team uses specialist carpenters and installers who are experienced in assembling outdoor saunas, which is one of the reasons many customers prefer professional installation.

Do you carry out site visits before installation?

No, we do not usually carry out site visits before installation.

In most cases, customers can send us photos, measurements, site plans, and access details, and we can advise whether the proposed location looks suitable.

This is normally enough for us to highlight any obvious issues with access, base preparation, or positioning before the installation goes ahead.

Why has my sauna door gone out of alignment over time?

In outdoor saunas, it is normal for the timber structure to respond to changes in temperature, humidity, and ambient conditions over time. This can occasionally cause minor movement in the door opening, which may affect how the door closes or sits within the frame.

For this reason, sauna door hinges are designed to be adjustable. Minor door or hinge alignment adjustments over time are normal and should be carried out in line with the manual as part of routine ownership maintenance, rather than being treated as a product fault.

Do outdoor saunas need regular maintenance?

Yes. Outdoor saunas are not maintenance-free.

As a minimum, owners should expect to inspect and re-treat exposed timber at least every 12 months, or sooner if the manufacturer manual and local conditions require it.

You should also expect to make minor door or hinge adjustments over time in line with the manual, as timber structures naturally move slightly with changes in temperature and humidity.

In coastal or sea-air environments, exposed metal parts should be checked more regularly and protected with a rust-proof treatment such as WD-40 or another suitable anti-corrosion product.

Sauna heaters also require maintenance in line with the manufacturer manual. This normally includes periodically checking, washing, and restacking the stones, and in the longer term electric heater elements may need replacing if they wear out.

We do not currently operate a formal maintenance programme, but if you would like help, please contact us and we can quote for an annual service of your sauna.

What is the difference between the kit and made-to-order versions?

Our kit saunas are pre-packaged, in-stock models that are ready to go. We import them in bulk and keep them in our UK warehouse, which helps reduce delivery costs and makes them much quicker to dispatch.

Because the kit version is already specified and held in stock, it will always be the better-value option compared with the equivalent made-to-order version, and it is the fastest way to get your sauna delivered.

The non-kit versions are made to order, so they can be customised more, but they normally take around 4 to 6 weeks and will be more expensive.