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H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness
H20 Neptune 3.6m Swim Spa - Heracles Wellness

H20 Neptune 3.6m Swim Spa

You Save £3,000.00!

£13,999.00 Regular price £16,999.00

30 Day Returns

Free Delivery and Position

Free Hot Tub Cover and Steps (Valued at £500)

32 Jets

32 Amp

3 kW Heater

Two Year Parts Warranty

Call us on 0330 043 0870 for expert advice

Estimated arrival * - -

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No VAT or other hidden charges added at checkout.

Introducing H20's amazing 3.6m Neptune Swim Spa! This compact yet luxurious spa allows for both a powerful workout with its swimming capabilities and a chance to relax in the comfort of its ergonomic seating. Let the hydrotherapy massage rejuvenate your muscles after your swim!

Transform your fitness and relaxation routine with the Neptune Swim Spa - the ultimate combination of swimming and hydrotherapy in one. Its compact design makes it perfect for smaller spaces without compromising on performance or luxury.

Enjoy a state-of-the-art workout as you swim against the resistance of the powerful River Waterway swimming jets. Adjust the speed to match your fitness goals and experience an invigorating exercise, all in the comfort of warm water. (And don’t forget to enjoy some well-deserved relaxation after!)

Features of Neptune Swim Spa

  • Gecko Touch Screen Controls
  • Self-Sanitising
  • Lucite Acrylic Shell
  • 26 Hydrotherapy Jets
  • Air Source Heat Pump - Optional
  • Phantom Wireless Audio & Subwoofer
  • Dedicated Circulation Pump
  • LED Mood-lighting
  • LED Cup Holders
  • 32 AMP
  • Designed for UK Homes
  • Durable Aluminium Frame
  • ECO HeatBank™ insulation

Extras Included As Standard

  • Free delivery
  • Free insulated lid
  • Free comfortable steps

Energy Efficient

The H20 Neptune 3.6m Swim Spa is equipped with the innovative HeatBank insulation system, reducing heat loss through the cabinet and floor. This eco-friendly feature ensures lower energy consumption and running costs. Additionally, the latest North American gecko pumps are 20% more efficient than premium pumps for even greater savings.

Gecko Touch Screen Controls

Gecko Touch Screen

The Neptune Swim Spa is designed with award-winning Gecko Controls, ensuring ease of use and reliability. The touch panel’s patented Piezo electronic switch eliminates moisture issues for lasting performance, even in challenging environments.

Luxurious, Ergonomically Designed Seats

Ergonomic Seating

At the relaxation end, the Neptune Swim Spa offers ergonomically designed seats for an indulgent hydrotherapy experience. Let the strategically placed jets soothe your back, shoulders, and legs.

Powerful Hydromassage

Hydrotherapy Massage

The Neptune Swim Spa features 26 advanced hydrotherapy jets to deliver a full-body massage. From your neck and shoulders to your legs and feet, these jets offer unparalleled relaxation and recovery benefits.

Heat Pump Upgrade

Heat Pump

Upgrade your Neptune Swim Spa with an Air Source Heat Pump for greater energy efficiency. This eco-friendly option can reduce energy consumption by up to 75%, making your spa more cost-effective to run.

LED Mood Lighting

LED Mood Lighting

Create the perfect atmosphere with Neptune’s LED mood lighting. With multiple colour settings and effects, you can tailor the ambiance to suit your mood or occasion.

Phantom Bluetooth Audio

Bluetooth Audio

The Neptune Swim Spa includes our latest Phantom Bluetooth Audio System with a subwoofer. Connect effortlessly to your devices and enjoy crystal-clear sound while you swim or relax.

Clear Water System

Neptune Swim Spa features a state-of-the-art no-bypass filtration system and an ozone disinfection system for crystal-clear water, ensuring better filtration and a longer spa lifespan.

Built to Last

Built to Last

Designed for British weather, the Neptune Swim Spa features a durable aluminium frame and a maintenance-free composite cabinet, ensuring your spa stays pristine year-round.

Heatbank™ Insulation

Heatbank Insulation

The HeatBank™ insulation system significantly reduces heat loss, maintaining optimal water temperature while saving on energy costs.

Warranty Options

Enjoy peace of mind with our 2-year parts warranty for the H20 Neptune Swim Spa. Our call-out service is available for a fee of £99, which includes 1 hour of skilled labour and a mileage charge of 110p per mile from H20 Hot Tubs HQ.

Additional Labour Warranty

Upgrade to include parts and labour in your warranty for £250. Mileage charges of 110p per mile will still apply.

Neptune Swim Spa Specifications

Seating Capacity 3 Persons
Dimensions 3660 x 2280 x 1310mm (Length x Width x Height)
Weight 530 kg dry
Water Capacity 7200 litres
Circulation Pump 1PC (Gecko)
Total Number of Hydro Jets 26
Filter System 100 sq. ft./9.3 m² effective filtration area
Control System Gecko k1000
Lighting LED underwater light
LED waterline lights
LED Cup Holders
Skirting PU Heat Lock
Heater 3 kW
Maximal Current Draw 32 AMP
Structural Frame Aluminium
Shell Insulation High-density foam
Base HeatBank™ insulated sandwich PVC
Bluetooth Yes
Heat Pump Ready Yes

As with all products at Heracles, delivery of H20 spas products is completely free.

The Neptune is not held in stock as it is such a large unit. It is made to order and usually takes around 10 weeks from the date the order is placed.

Installation

Delivery is free but Installation is not included as standard. If you would like your H20 spa to be fully set up this can be arranged for an extra fee.

Depending on your access, you may need a crane to lift the Neptune into position, this is not included in the full install price. If you need us to assist in finding a local crane supplier, let us know and we can add the cost for this to your quote and co-ordinate everything on the day of delivery.

H20 Spas provide a 2-year Warranty on parts on all of its products. This warranty is designed to assure you of our commitment to quality and customer satisfaction.

H20 Spa Warranty

  • Structure Warranty: 10 years (aluminium frame)
  • Shell Surface Warranty: 2 years (cracks, blisters, peeling, delamination)
  • Electrical and Plumbing Equipment Warranty: 2 years (pumps, heater, control system)
  • Other Spa Components Warranty: 1 year (ozonator, blower, surround, LED, etc.)
  • Labour Warranty: 2 years (travel costs not included, see details below)
  • Cover, Headrests, Cabinet Warranty: Defects in materials and workmanship at the time of delivery.

Important Warranty Notes:

  • All warranties begin from the original delivery date.
  • Warranties apply only to the original owner at the original installation site.
  • Shipping costs are not included.
  • Incorrect spa usage, chemical damage, unauthorised repairs, and commercial use void the warranty.
  • Spa must be serviced annually by H2O Spa Ltd or an approved contractor to maintain the warranty.

Performance

  • Fault Reporting: Report faults within 14 days to info@heracleswellness.co.uk
  • Call Out/Travel Charges: A charge of £1.10 per mile from NG6 applies, plus a £150 deposit. This charge is waived for faults reported within the first 30 days of delivery.
  • Non-Warranty Faults: Customer is responsible for parts costs and an engineer's labor charge at £40 per hour.

Contact: For warranty claims or questions, please email info@heracleswellness.co.uk

At Heracles Wellness, we pride ourselves on delivering high-quality products and exceptional customer service. We understand that there may be occasions when returns and refunds are necessary. Our goal is to make these processes as smooth and hassle-free as possible for our valued customers. Please find below our Refund and Return Policy:

Return Eligibility:

  1. You are eligible to request a return within 30 days from the date of purchase for any reason, as long as the product remains unused, is still in its original packaging, and retains the same condition as when it was received.
  2. Returns are accepted exclusively for products purchased directly from Heracles Wellness.
  3. Customised or personalised products can only be returned if they arrive with a manufacturing defect or have been damaged during shipping.

Refund Process:

  1. To begin the return process, please reach out to our customer support team at info@heracleswellness.co.uk, and they will provide you with the necessary guidance.
  2. Once your return request has been approved, you will be responsible for arranging the return shipping of the product to us. This includes covering any shipping costs incurred, except in cases where the return is due to a manufacturing defect or damage incurred during shipping.
  3. After we receive the returned product and confirm its condition, your refund will be processed.
  4. Refunds will be credited back to the original payment method used for the purchase. It may take 5-7 business days for the refund to reflect in your account, subject to the policies of your bank or credit card issuer.

Damaged or Defective Products:

  1. Should you receive a product that is damaged or defective, please contact us without delay within 7 days of receiving the item.
  2. For a quicker resolution, please provide us with clear images of the damaged or defective product(s) and its packaging.
  3. We will evaluate the issue and, if necessary, organise a replacement or issue a refund at no additional charge to you.

Return Shipping:

  1. For returns that are not related to damage or defects, such as a change of mind, you will be responsible for the return shipping costs.
  2. In situations involving damaged or defective products, we will supply a prepaid return shipping label or arrange for pickup by our shipping partner.

Cancellation Policy:

  1. If you need to cancel an order, please contact us as promptly as possible.
  2. For orders that have not yet been dispatched, we will cancel the order and process a full refund.
  3. If the order has already been shipped, it will be necessary to follow our standard return procedure.

Exchanges:
Currently, we do not offer direct exchanges. If you require a different product, please initiate a return for the original item and place a new order for the item you want.

Should you have any questions or need further assistance, please do not hesitate to get in touch with our customer support team at info@heracleswellness.co.uk. We are dedicated to ensuring your complete satisfaction with our products and services.

The Neptune has a maximum current draw of up to 32 Amps. You should consult with an electrician prior to the arrival of the tub to ensure your power supply is sufficient. You will most likely not need a 3 phase supply, but more likely some sort of isolator or RCD.

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H20 Neptune 3.6m Swim Spa

£13,999.00 Regular price £16,999.00

How Are Our Hot Tubs Delivered & Installed?

Firstly, our delivery service allows you to choose from simple delivery & positioning or a full installation service. As long as you have the required electrics set up our installation service means you can get your hot tub working the same day!

When you buy your hot tub from us, we will help you every step of the way to ensure you not only get the right spa for you, but also that you can actually get it into your garden!

We deliver our hot tubs in Scotland, Wales and anywhere in England!

What Do I need to Know?

There's lots to read up on to make sure you're aware of what will happen on delivery date and also what you'll need to prepare in advance (considering access for our delivery team, electrics, etc). Watch the video below to find out more.

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