Save on your swim spa's energy costs with a powerful inverter heat pump!
Transform your swim spa's energy usage with H20's HPH13 12.8kW Full Inverter Heat Pump, complete with convenient WiFi controls through a smartphone app. Enjoy the freedom to regulate your swim spa's temperature from anywhere without being physically near the spa. With a "soft start" feature, the unit gradually increases power over 2 minutes, eliminating any strain on your electricity supply. Don't miss out on this incredible investment to lower costs and upgrade your swim spa experience!
This heat pump requires a 16A supply.
Ultra efficient
This fantastic HPH13 model has an average CoP of 11. What does that mean to you? Well, CoP is coefficiency of performance. Essentially, the higher the CoP the better for your energy bills.
A CoP of 11 means that for every 1kW of energy that the heat pump uses, it generates 11kW... that means that it's up to 11x more efficient than using your spa's heating control system by itself.
Naturally, outside factors affect this and in the winter the CoP will be lower as the system has to work harder to generate the energy, but it's still considerably more efficient than using the hot tub without a heat pump. Unlike the cheap swim spa heat pumps on the market, this unit will work down to -7°C so it's ideal for a British winter!
Ultra quiet operation
This full inverter heat pump is very quiet, meaning no disturbance to neighbours. Because the compressor and fan function at low speeds whilst your spa's water temperature is held stable, the result is a low operating volume of around 42dB.
Ultra reliable
This fantastic heat pump is powered by a Twin-rotary DC inverter from Mitsubishi, guaranteeing reliable operation for many years.
What is a full inverter heat pump?
The heat pump will automatically vary the output of it's power and performance between 20-100% depending on the requirement for heating. By using an inverter heat pump for your spa, you'll benefit from better efficiency than standard air source heat pumps and you'll get a higher CoP, too!
App controlled
Control the heat pump from your sofa or wherever you are with the Inverter Life app, allowing you to turn up the spa temperature remotely so it's ready for action!
H20 HPH13 12.8kW Full Inverter Heat Pump Specifications
| Description |
Value |
| Input supply |
230V, 50Hz |
| Power input (max) |
16Amp |
| Rated current |
0.96~7.52 (at 15°C Air Temp) |
| Max current |
12.0 A |
| Operating temperature |
-7°C to 43°C |
| Water resistance |
IPX4 |
| Compressor |
Twin-rotary Mitsubishi DC inverter |
| Refrigerant |
800g (R32) |
| Best efficiency flow rate |
4-6 M³/h |
| Noise at 1 m |
46dB |
| Corner Top Left |
no_selection |
As with all products at Heracles, delivery of H20 spas products is completely free. It usually takes between 5 to 10 working days from the day that you place your order to get it to your address.
Please bear in mind that this will depend on your location and the demand at the time.
Installation
Installation is not included as standard. If you would like your H20 spa to be fully set up this can be arranged for an extra fee. Please contact us if you would like this to be included.
H20 Spas provide a 2-year Warranty on parts on all of its products. This warranty is designed to assure you of our commitment to quality and customer satisfaction.
H20 Spa Warranty
- Structure Warranty: 10 years (aluminium frame)
- Shell Surface Warranty: 2 years (cracks, blisters, peeling, delamination)
- Electrical and Plumbing Equipment Warranty: 2 years (pumps, heater, control system)
- Other Spa Components Warranty: 1 year (ozonator, blower, surround, LED, etc.)
- Labour Warranty: 2 years (travel costs not included, see details below)
- Cover, Headrests, Cabinet Warranty: Defects in materials and workmanship at the time of delivery.
Important Warranty Notes:
- All warranties begin from the original delivery date.
- Warranties apply only to the original owner at the original installation site.
- Shipping costs are not included.
- Incorrect spa usage, chemical damage, unauthorised repairs, and commercial use void the warranty.
- Spa must be serviced annually by H2O Spa Ltd or an approved contractor to maintain the warranty.
Performance
- Fault Reporting: Report faults within 14 days to info@heracleswellness.co.uk
- Call Out/Travel Charges: A charge of £1.10 per mile from NG6 applies, plus a £150 deposit. This charge is waived for faults reported within the first 30 days of delivery.
- Non-Warranty Faults: Customer is responsible for parts costs and an engineer's labor charge at £40 per hour.
Contact: For warranty claims or questions, please email info@heracleswellness.co.uk
At Heracles Wellness, we pride ourselves on delivering high-quality products and exceptional customer service. We understand that there may be occasions when returns and refunds are necessary. Our goal is to make these processes as smooth and hassle-free as possible for our valued customers. Please find below our Refund and Return Policy:
Return Eligibility:
- You are eligible to request a return within 30 days from the date of purchase for any reason, as long as the product remains unused, is still in its original packaging, and retains the same condition as when it was received.
- Returns are accepted exclusively for products purchased directly from Heracles Wellness.
- Customised or personalised products can only be returned if they arrive with a manufacturing defect or have been damaged during shipping.
Refund Process:
- To begin the return process, please reach out to our customer support team at info@heracleswellness.co.uk, and they will provide you with the necessary guidance.
- Once your return request has been approved, you will be responsible for arranging the return shipping of the product to us. This includes covering any shipping costs incurred, except in cases where the return is due to a manufacturing defect or damage incurred during shipping.
- After we receive the returned product and confirm its condition, your refund will be processed.
- Refunds will be credited back to the original payment method used for the purchase. It may take 5-7 business days for the refund to reflect in your account, subject to the policies of your bank or credit card issuer.
Damaged or Defective Products:
- Should you receive a product that is damaged or defective, please contact us without delay within 7 days of receiving the item.
- For a quicker resolution, please provide us with clear images of the damaged or defective product(s) and its packaging.
- We will evaluate the issue and, if necessary, organise a replacement or issue a refund at no additional charge to you.
Return Shipping:
- For returns that are not related to damage or defects, such as a change of mind, you will be responsible for the return shipping costs.
- In situations involving damaged or defective products, we will supply a prepaid return shipping label or arrange for pickup by our shipping partner.
Cancellation Policy:
- If you need to cancel an order, please contact us as promptly as possible.
- For orders that have not yet been dispatched, we will cancel the order and process a full refund.
- If the order has already been shipped, it will be necessary to follow our standard return procedure.
Exchanges:
Currently, we do not offer direct exchanges. If you require a different product, please initiate a return for the original item and place a new order for the item you want.
Should you have any questions or need further assistance, please do not hesitate to get in touch with our customer support team at info@heracleswellness.co.uk. We are dedicated to ensuring your complete satisfaction with our products and services.
Call us on 0330 043 0870 for expert advice
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