In today's economy, the cost of operating a hot tub has doubled, just like many other household appliances. These hot tub air source heat pumps are compatible with either a 13A Plug & Play or a 32A spa and can save on average 50% on your electric bill and up to 75% in summer. Simply provide us with a quick video showcasing your hot tub's location, make, and model. With this information, we can determine if our air source pump is compatible with your hot tub.
Hydro-Pro Heat Pumps, type P On/Off - High Coefficient Of Performance with Titanium Heat Exchanger, Precision Temperature Control, Low Noise Compressor and Fan in a compact unit.
Hydro-Pro heat pumps help to extend the swimming season, capable of heating and cooling both in-ground and above ground pools during the extended summer season. This makes the pool heater suitable for swimmers who use their pool on a seasonal basis from May to October. Extremely efficient, economical and an environmentally friendly way of heating your pool. A good solar cover must be used in conjunction with these heat pumps. Hydro-Pro heat pumps must be installed outside but will work with temperatures as low as -5°C but efficiency will obviously be affected.
Features:
"All seasons" model that works down to -5°C
Quiet running
Titanium Heat Exchanger resistant to erosion from Chlorine, Bromine and Salt in the water
For heating and cooling during the extended summer season
Integrated Microprocessor monitors all sensors and controls the unit without needing user intervention
Easy temperature control with LCD display
Automatic defrost
Easy installation
High efficiency, COP up to 6.4
Cabinet made of ABS for longer lifespan
R32 gas, which has a 3x lower GWP (Global Warming Potential) than R410A gas and improved efficiency
Low water flow rate of 2.3 cubic metres per hour required to operate correctly
2 year parts warranty for heat pump and compressor
H20 HydroPro Air Source Heat Pump Specifications
Responsive Table
Description
Unit
Value
Heating capacity Air 27°C & Water 27°C
kW
5.81
Heating capacity Air 15°C & Water 25°C
kW
4.12
Power input
kW
0.97
Maximum Swimming pool volume with good insulation*
m³
20-28
Running current
A
4.5
Slow fuse current
A
15
COP at Air 27°C & Water 27°C
5.87
COP at Air 15°C & Water 25°C
4.25
Power supply
V/Ph/Hz
230/1/50
Heat exchanger
Titanium
Compressor type
Rotary
Compressor brand
Hitachi
Refrigerant
R32
Fan quantity
1
Fan direction
Horizontal
Fan speed
RPM
850
Fan power input
W
90
Noise level (1 m)
dB(A)
50
Noise level (10 m)
dB(A)
38
Water connection
mm
50
Minimum water flow
m³/h
2.3
CO2 equivalent
Tonne
0.27
Net dimensions
L/W/H mm
770/315/585
Shipping dimensions
L/W/H mm
785/325/585
I have a question
Hello! I am very interested in this product.
Special Deal!
Graeme Knight
A greaat product
We are very pleased with our Orca Leisure Heartboro 6-person Hot Tub, which we bought for the decking of our Holiday Lodge, which we sublet when we aren't there. It is fun, spacious and easy to use with 4 clearly labelled buttons for temperature, jets, lights and auxiliary (the AUX button turns on a 3rd pump which activates some of the jets). There are 5 spaces for people to sit and one space for someone to lie down and the jets effectively give you a full massage. There are lights and blue-tooth speakers to create a mood. Our 4 grandsons christened it for us and said it was much better than the previous one it had replaced. Moreover the cost was very competitive and the company (Heracles Wellness) a pleasure to deal with and really helpful before, during and after the installation. We would certainly recommend.
Orca Leisure Heartboro 6 Person Hot Tub
Mark F
Just WOW ……..
We spent 2 years researching and thinking about buying this sauna, most of that time we were talking to a different supplier who had UK exclusivity. The problem being that they would not take responsibility for delivery and offload. Thankfully they lost their exclusivity contract and we were able to purchase from Heracles. What a breath of fresh air. They were helpful to a point of actually setting up the sauna for us, and we still talk regularly if we have questions on this beautiful product. I am going to leave some reviews elsewhere with more detail, but so far this sauna has exceeded our expectations. We don’t have 3 phase, so was worried it would not be hot enough but we have learnt to actually set it to cooler than a normal sauna as it’s so efficient. Thanks Heracles . It’s a restively expensive price of kit but we have no regrets at all. The manufacturer Hellas have also spoken to us which is really nice. There was a small glitch with the HUUM heater app but they too have been responsive.
Haljas Hele Single Outdoor Sauna 7 Seater
Edward Thomas
Exceeded expectations
This sauna is actually better than I thought it would be. Which is rare to say these days.
Lots of functionality and super good quality. And I came out of it feeling amazing. The infrared heat is definitely the way to go.
Thank you.
Dr Edward
Insignia 2 Person Outdoor Infrared Sauna Plug and Play
Gareth Rees
Top End Sauna and Customer Service
- Size
The Nano is advertised as a two man sauna. It is, but it's a squeeze to have two blokes in there at the same time. There'll always be one person receiving too much heat from the heater. That's not to say they are unsafe; it's safe, just uncomfortable for more than 5 mins at a time.
My adult sons and I use it, and it's really comfortably a one-man gig. That doesn't bother us a jot though, but if you ALWAYS need two seated at the same time, then you should probably go for the next size up.
Also, the most comfortable position is sitting with your legs stretched out on the bench, that's naturally a one-person situation.
- Quality
It is absolutely top end. I deliberately went for everything in one package. Heater, controller, thermostat all pre-wired and the sauna fully built in the factory in Estonia. All I had to do was arrange for a professional electrician to connect it to my home supply. That was trivial from him (cost £650 approx).
The construction mechanism using cross-laminated wood was best in class too. That holds the heat in in the best possible way. I did a lot of research in this area.
You can build your own for less, mix and match heaters and controllers, cross laminate the wood yourself, but why would you and take the time ? Pay the extra, and get it up and running in a few hours.
- Looks
Fabulous. You can see from the photo that it's already one of the family and raises the tone of our patio.
The exterior is not a wood finish. That suprises people, and was exactly what I wanted. It's a rubber-like finish chosen to survive our coastal location.
The mirrored front is absolutely great, because it looks sleek, but also reflects views of the garden. And the mirrors are truly one-way.
Timings
-------
15 min on, 15 min off, 15 min on, 15 min off is enough per session once a day.
1 hour and 15 mins from Cornwall winter (5 degrees) to 85 degrees.
There's no need to go beyond 85 degrees. At that temperature it's intense (because it's so small). Add in steam from the stones, and you really do need to be careful how much water you put on the stones.
In UK winter (ambient 5 degrees), it loses heat about 1 degree every minute, when the heater is off. I was expecting better, but it's not helped by the wind we experience locally, so acceptable.
- Controls & Setup
Wear gloves to place the stone aroud the heater or you'll have ton of tiny cuts from the heater surround fins.
Stone placement is awkward, and really quite arbitary because you don't have 360 degree access to the heater to tweak placement and cram more in. I found I only used 4 of 5 of the boxes of stones provided.
Huum controller, app setup, and home wifi network refinement was straightforward for somebody with IT skills. You'll probably need an additional wifi extender as close as possible to the sauna because the wifi signal into the sauna doesn't penetrate too deeply.
I found that the Huum wifi controller had internet connectivity from day one - so you could start/stop it from anywhere in the world ! So don't fork out the extra for the 4G version.
The controller is very straightforward to use locally. One click heater on/off and likewise for the lighting too.
- Delivery
This was a poor experience. I was told many times that it would be a curb-side drop. That means the courier offloads the sauna for you, not necessarily into position, but just off their vehicle. Importantly the duty of care sits with the courier until that completes. That's an important boundary to understand because this is 600KG fragile item. A bump or drop will shatter the glass frontage, and they have to pay.
What actually happened was the courier turned up under the expectation that I had a forklift to offload the sauna. I didn't. I should have returned it to the depot on the spot. Instead I managed to get the local farmer to offload it with barely suitable equipment - it was precarious and stressful and nearly resulted in it being dropped and damaged at my expense.
In fairness to Heracles, they are following up that problem with the shipper.
If you plan to crane it in with straps, use the forklift fixing points for the straps not the vendor recommended strap fixing points - they were not integral to the sauna structure. It still worked out ok though.
- Customer Service
Keith uses WhatsApp for all customer comms., pre and post sale. He's so reactive, any time of day or night, that I wonder if he ever turns his phone off. Absolutely A1 service.
Bear in mind that with a purchase of this nature and price, there are lots of questions and queries. There are naturally many parties involed in the chain. For me, that was the retailer, the shipper, the crane company, the courier and the electrician.
You need A1 customer service to thread all those things together. Keith meets those obligations very well indeed.
I wouldn't hesitate in dealing with Heracles Wellness again.
Haljas Hele Nano Outdoor Sauna 2 Seater
Steve
Changed My Life!
Best purchase of 2024 for me. Built my own little oasis and then get all the benefits of it daily.
Buying another soon for work!
Camilla XL Traditional Outdoor Sauna 4-5 Person
As with all products at Heracles, delivery of H20 spas products is completely free. It usually takes between 5 to 10 working days from the day that you place your order to get it to your address.
Please bear in mind that this will depend on your location and the demand at the time.
Installation
Installation is not included as standard. If you would like your H20 spa to be fully set up this can be arranged for an extra fee. Please contact us if you would like this to be included.
H20 Spas provide a 2-year Warranty on parts on all of its products. This warranty is designed to assure you of our commitment to quality and customer satisfaction.
H20 Spa Warranty
Structure Warranty: 10 years (aluminium frame)
Shell Surface Warranty: 2 years (cracks, blisters, peeling, delamination)
Electrical and Plumbing Equipment Warranty: 2 years (pumps, heater, control system)
Other Spa Components Warranty: 1 year (ozonator, blower, surround, LED, etc.)
Labour Warranty: 2 years (travel costs not included, see details below)
Cover, Headrests, Cabinet Warranty: Defects in materials and workmanship at the time of delivery.
Important Warranty Notes:
All warranties begin from the original delivery date.
Warranties apply only to the original owner at the original installation site.
Shipping costs are not included.
Incorrect spa usage, chemical damage, unauthorised repairs, and commercial use void the warranty.
Spa must be serviced annually by H2O Spa Ltd or an approved contractor to maintain the warranty.
Performance
Fault Reporting: Report faults within 14 days to info@heracleswellness.co.uk
Call Out/Travel Charges: A charge of £1.10 per mile from NG6 applies, plus a £150 deposit. This charge is waived for faults reported within the first 30 days of delivery.
Non-Warranty Faults: Customer is responsible for parts costs and an engineer's labor charge at £40 per hour.
Contact: For warranty claims or questions, please email info@heracleswellness.co.uk
At Heracles Wellness, we pride ourselves on delivering high-quality products and exceptional customer service. We understand that there may be occasions when returns and refunds are necessary. Our goal is to make these processes as smooth and hassle-free as possible for our valued customers. Please find below our Refund and Return Policy:
Return Eligibility:
You are eligible to request a return within 30 days from the date of purchase for any reason, as long as the product remains unused, is still in its original packaging, and retains the same condition as when it was received.
Returns are accepted exclusively for products purchased directly from Heracles Wellness.
Customised or personalised products can only be returned if they arrive with a manufacturing defect or have been damaged during shipping.
Refund Process:
To begin the return process, please reach out to our customer support team at info@heracleswellness.co.uk, and they will provide you with the necessary guidance.
Once your return request has been approved, you will be responsible for arranging the return shipping of the product to us. This includes covering any shipping costs incurred, except in cases where the return is due to a manufacturing defect or damage incurred during shipping.
After we receive the returned product and confirm its condition, your refund will be processed.
Refunds will be credited back to the original payment method used for the purchase. It may take 5-7 business days for the refund to reflect in your account, subject to the policies of your bank or credit card issuer.
Damaged or Defective Products:
Should you receive a product that is damaged or defective, please contact us without delay within 7 days of receiving the item.
For a quicker resolution, please provide us with clear images of the damaged or defective product(s) and its packaging.
We will evaluate the issue and, if necessary, organise a replacement or issue a refund at no additional charge to you.
Return Shipping:
For returns that are not related to damage or defects, such as a change of mind, you will be responsible for the return shipping costs.
In situations involving damaged or defective products, we will supply a prepaid return shipping label or arrange for pickup by our shipping partner.
Cancellation Policy:
If you need to cancel an order, please contact us as promptly as possible.
For orders that have not yet been dispatched, we will cancel the order and process a full refund.
If the order has already been shipped, it will be necessary to follow our standard return procedure.
Exchanges:
Currently, we do not offer direct exchanges. If you require a different product, please initiate a return for the original item and place a new order for the item you want.
Should you have any questions or need further assistance, please do not hesitate to get in touch with our customer support team at info@heracleswellness.co.uk. We are dedicated to ensuring your complete satisfaction with our products and services.
Call us on 0330 043 0870 for expert advice
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