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H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness
H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub - Heracles Wellness

H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub

£4,199.00

30 Day Returns

Free Delivery and Position

Free Hot Tub Cover and Steps (Valued at £500)

31 Jets

13 Amp Plug & Play

2 kW Heater

Two Year Parts Warranty

Questions? Click here to speak to our wellness experts at 0330 043 0870.

Get it between -

  • American Express
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  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

No VAT or other hidden charges added at checkout.

Immerse yourself in pure relaxation with the best selling Retreat Retreat Plus 13A Plug & Play hot tub, the perfect way to unwind and reconnect with family and friends. This luxurious hot tub is spacious enough to seat five to six people comfortably, making it ideal for family gatherings, social soirees, or simply enjoying a quiet soak under the stars. The Retreat Plus 13A boasts 31 powerful hydrotherapy jets that massage your cares away, while the integrated LED mood lighting creates a truly immersive experience.

Features of the Retreat Plus

  • 200 x 200 x 88 cm
  • 2 loungers, 3-4 Seats
  • Gecko K300 Control System (Built in Canada)
  • 31 Hydrotherapy Jets
  • Premium Acrylic
  • LED Mood lighting
  • 13 AMP Plug & Play
  • Aluminium Frame
  • Fountains
  • Dedicated Circulation Pump
  • Designed for UK Homes
  • 2 Year Warranty on Parts
  • Phantom Bluetooth with Sub Woofer (Optional Extra)

Extras Included As Standard

  • Free delivery
  • Free insulated lid
  • Free Comfortable Steps

Click Play to Find Out More About the Retreat Plus 13A Plug & Play Hot Tub

Gecko Controls

Gecko Controls

Experience the industry-leading Gecko controls* with the Retreat Plus 13A Plug & Play, designed and manufactured in North America. Renowned for their reliability, user-friendliness, and cost-effectiveness, Gecko sets the standard for hot tub technology.

Luxurious, Ergonomically Designed Seats

Ergonomic Seats

The Retreat Plus 13A Plug & Play will comfortably seat five to six people in a variety of positions. For those looking to lay back and relax with a hydrotherapy massage, the lounger seat is the perfect place to be.

Powerful Hydromassage

Hydrotherapy

Experience the ultimate relaxation with this hot tub's 31 hydrotherapy massage jets, providing a powerful and rejuvenating massage to soothe away stress at the end of a long day.

LED Mood Lighting

LED Mood Lighting

Indulge in the advanced led mood lighting of retreat plus where every is catered to with a variety customisable settings. transform your surroundings into ultimate haven relaxation or lively celebration.

Warranty Options

Experience peace of mind with our 2-year parts warranty for all H20 Hot Tubs. Our call-out service is available for a fee of £99, which includes 1 hour of skilled labor and a charge of 110p per mile (this could be less if someone is in the area) from H20 Hot Tubs HQ.

Additional Labour Warranty

If you require a more extensive warranty including parts and labor included, we can offer this service at a cost of £250.  A mileage charge of 110p per mile from H20 Hot Tubs HQ will still apply.

Retreat Plus Specifications

Seating Capacity 5 - 6 people (inc 2 loungers)
Dimensions 2000 x 2000 x 880 mm (Length x Width x Height)
Water Capacity 1350 litres
Hot Tub Weight 1400kg filled
Hydromassage Jets 32
Jets 31
Jet Pump 2.5 HP, 2 speeds
Control System Gecko
Lighting LED underwater light
Heater 2 kW
Frame Aluminium
Skirting Durable transfer printed all-round
Insulation High density foam, 70 mm cover, ABS base
Bluetooth Yes
Heat Pump Ready Yes

As with all products at Heracles, delivery of H20 spas products is completely free. It usually takes between 5 to 10 working days from the day that you place your order to get it to your address.

Please bear in mind that this will depend on your location and the demand at the time.

Installation

Installation is not included as standard. If you would like your H20 spa to be fully set up this can be arranged for an extra fee. Please contact us if you would like this to be included.

H20 Spas provide a 2-year Warranty on parts on all of its products. This warranty is designed to assure you of our commitment to quality and customer satisfaction.

H20 Spa Warranty

  • Structure Warranty: 10 years (aluminium frame)
  • Shell Surface Warranty: 2 years (cracks, blisters, peeling, delamination)
  • Electrical and Plumbing Equipment Warranty: 2 years (pumps, heater, control system)
  • Other Spa Components Warranty: 1 year (ozonator, blower, surround, LED, etc.)
  • Labour Warranty: 2 years (travel costs not included, see details below)
  • Cover, Headrests, Cabinet Warranty: Defects in materials and workmanship at the time of delivery.

Important Warranty Notes:

  • All warranties begin from the original delivery date.
  • Warranties apply only to the original owner at the original installation site.
  • Shipping costs are not included.
  • Incorrect spa usage, chemical damage, unauthorised repairs, and commercial use void the warranty.
  • Spa must be serviced annually by H2O Spa Ltd or an approved contractor to maintain the warranty.

Performance

  • Fault Reporting: Report faults within 14 days to info@heracleswellness.co.uk
  • Call Out/Travel Charges: A charge of £1.10 per mile from NG6 applies, plus a £150 deposit. This charge is waived for faults reported within the first 30 days of delivery.
  • Non-Warranty Faults: Customer is responsible for parts costs and an engineer's labor charge at £40 per hour.

Contact: For warranty claims or questions, please email info@heracleswellness.co.uk

At Heracles Wellness, we pride ourselves on delivering high-quality products and exceptional customer service. We understand that there may be occasions when returns and refunds are necessary. Our goal is to make these processes as smooth and hassle-free as possible for our valued customers. Please find below our Refund and Return Policy:

Return Eligibility:

  1. You are eligible to request a return within 30 days from the date of purchase for any reason, as long as the product remains unused, is still in its original packaging, and retains the same condition as when it was received.
  2. Returns are accepted exclusively for products purchased directly from Heracles Wellness.
  3. Customised or personalised products can only be returned if they arrive with a manufacturing defect or have been damaged during shipping.

Refund Process:

  1. To begin the return process, please reach out to our customer support team at info@heracleswellness.co.uk, and they will provide you with the necessary guidance.
  2. Once your return request has been approved, you will be responsible for arranging the return shipping of the product to us. This includes covering any shipping costs incurred, except in cases where the return is due to a manufacturing defect or damage incurred during shipping.
  3. After we receive the returned product and confirm its condition, your refund will be processed.
  4. Refunds will be credited back to the original payment method used for the purchase. It may take 5-7 business days for the refund to reflect in your account, subject to the policies of your bank or credit card issuer.

Damaged or Defective Products:

  1. Should you receive a product that is damaged or defective, please contact us without delay within 7 days of receiving the item.
  2. For a quicker resolution, please provide us with clear images of the damaged or defective product(s) and its packaging.
  3. We will evaluate the issue and, if necessary, organise a replacement or issue a refund at no additional charge to you.

Return Shipping:

  1. For returns that are not related to damage or defects, such as a change of mind, you will be responsible for the return shipping costs.
  2. In situations involving damaged or defective products, we will supply a prepaid return shipping label or arrange for pickup by our shipping partner.

Cancellation Policy:

  1. If you need to cancel an order, please contact us as promptly as possible.
  2. For orders that have not yet been dispatched, we will cancel the order and process a full refund.
  3. If the order has already been shipped, it will be necessary to follow our standard return procedure.

Exchanges:
Currently, we do not offer direct exchanges. If you require a different product, please initiate a return for the original item and place a new order for the item you want.

Should you have any questions or need further assistance, please do not hesitate to get in touch with our customer support team at info@heracleswellness.co.uk. We are dedicated to ensuring your complete satisfaction with our products and services.

The Retreat Plus is 13A Plug & Play, meaning it comes with a standard UK plug so you don't need to wire it into the mains. Don't think for a minute that this great spa is under powered, it is packed with a 3HP LX pump and due to the lower jet count this makes the Retreat a little powerhouse.

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H20 Retreat Plus 13A Plug & Play 6 Person Hot Tub

£4,199.00

How Are Our Hot Tubs Delivered & Installed?

Firstly, our delivery service allows you to choose from simple delivery & positioning or a full installation service. As long as you have the required electrics set up our installation service means you can get your hot tub working the same day!

When you buy your hot tub from us, we will help you every step of the way to ensure you not only get the right spa for you, but also that you can actually get it into your garden!

We deliver our hot tubs in Scotland, Wales and anywhere in England!

What Do I need to Know?

There's lots to read up on to make sure you're aware of what will happen on delivery date and also what you'll need to prepare in advance (considering access for our delivery team, electrics, etc). Watch the video below to find out more.

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