Genevas Zermatt 5 Person Outdoor Sauna with Changing Room

Yes. The price includes your choice of a HUUM HIVE Mini 11 kW electric heater with UKU Local control or a HUUM HIVE Wood 13 wood-burning stove.

Final wiring must be completed by a qualified electrician; electrical connection is not included with sauna assembly.

The Zermatt sauna is crafted from premium, sustainable Nordic 60mm thick CLT (Cross Laminated Timber) for superior strength, insulation, and eco-friendliness.

The sauna accommodates up to five people comfortably, thanks to its spacious steam room and separate changing area.

The sauna is delivered as a modular unit with pre-fitted electrical components, making setup straightforward for most prepared outdoor spaces.

Yes, the durable SBS roof covering and CLT panels ensure your sauna is weatherproof for all-season outdoor use.

A two-year manufacturer's warranty safeguards your investment, covering defects and providing peace of mind.

All Genevas saunas are made to order.

Genevas Saunas come fully assembled. This means that either a fork lift or more likely a HIAB or crane will be required to get it into position. While delivery to mainland England and Wales is included in the product price, unloading is not included as every site is different and the cost for this can vary significantly.

Scottish delivery supplements and exclusions apply by postcode and are shown at checkout.

No. Our installation team can assemble the sauna, but the heater and any other electrical components must still be connected by a qualified electrician.

You will need a suitable electrical supply and, at minimum, an isolator switch. Full details are provided in the Electrical Supply section on the product page.

Yes. Any qualified electrician should be able to connect the sauna, provided they follow the electrical requirements listed in the Electrical Supply section of the product page.

After you place your order, we also send further information that you can pass on to your electrician.

In some cases, we may be able to share details of electricians who have connected saunas for previous customers.

Availability will depend on your location, and you are also welcome to use your own qualified electrician.

Assembly time depends on the model, access and site conditions. Many outdoor saunas can be assembled in around one day, while larger or more complex models may take longer.

Use the Request an Installation Quote link under Add to Cart and complete the form. We will confirm the expected installation time with your quote.

Yes. Our installation team uses specialist carpenters and installers who are experienced in assembling outdoor saunas, which is one of the reasons many customers prefer professional installation.

Outdoor saunas should be installed on a solid, level, well-drained base that is suitable for the size and weight of the model you are buying.

Suitable options can include a concrete pad, paving, tiles, or structurally suitable decking, provided the surface is flat, stable, and able to support the load without movement.

We also recommend positioning the base far enough away from walls, fences, and other obstructions to allow access for future wood treatment and maintenance, and to ensure the fuse box can still be accessed when needed.

No. We do not carry out site visits.

To request an installation quote, use the Request an Installation Quote link under Add to Cart and complete the form with photos, measurements, site plans, access details and the proposed sauna location. Our installation team will use that information to assess access, base preparation and positioning, and flag any obvious issues before installation.

In outdoor saunas, it is normal for the timber structure to respond to changes in temperature, humidity, and ambient conditions over time. This can occasionally cause minor movement in the door opening, which may affect how the door closes or sits within the frame.

For this reason, sauna door hinges are designed to be adjustable. Minor door or hinge alignment adjustments over time are normal and should be carried out in line with the manual as part of routine ownership maintenance, rather than being treated as a product fault.

We do not currently have a full showroom, but many of our existing customers are happy to show their sauna to prospective buyers.

If you would like to see one in person, please contact us and we can try to arrange a viewing with a customer in or near your area.

Yes. Outdoor saunas are not maintenance-free.

As a minimum, owners should expect to inspect and re-treat exposed timber at least every 12 months, or sooner if the manufacturer manual and local conditions require it.

You should also expect to make minor door or hinge adjustments over time in line with the manual, as timber structures naturally move slightly with changes in temperature and humidity.

In coastal or sea-air environments, exposed metal parts should be checked more regularly and protected with a rust-proof treatment such as WD-40 or another suitable anti-corrosion product.

Sauna heaters also require maintenance in line with the manufacturer manual. This normally includes periodically checking, washing, and restacking the stones, and in the longer term electric heater elements may need replacing if they wear out.

We do not currently offer a formal maintenance programme.

If your sauna has exposed or untreated exterior timber, use a breathable, UV-resistant and water-resistant exterior wood treatment. We recommend Tikkurila Valtti Plus Kesto or Tikkurila Valtti Plus Color. If you prefer a clear, natural finish, Osmo UV Protection Oil is a good option.

Apply the treatment after assembly and before regular use, then inspect the timber annually and re-treat it as required for the product and your site’s exposure.

For sauna-room walls, window frames and door frames, use Tikkurila Supi Sauna Finish or Tikkurila Supi Sauna Wax. For benches and backrests, use Tikkurila Supi Laudesuoja Bench Protection. Never use ordinary exterior paint, varnish or household wood treatments inside the heated sauna room.

If your sauna has factory-finished or specialist cladding, follow the supplied manual and do not overcoat it unless the manufacturer confirms the product is suitable.

These recommendations are general guidance. Check both the sauna manufacturer’s manual and the treatment manufacturer’s instructions, and satisfy yourself that the product is suitable for the timber and any existing finish before applying it. If you are unsure about a colour, request samples from the manufacturer or retailer and test one on a spare timber offcut or a small, inconspicuous area first.

Buy no paint or timber treatment before first use of the Genevas Zermatt. It is supplied with factory-finished or specialist surfaces that should not be overcoated with a generic product.

Use the exact Genevas/Osmo maintenance system when retreatment is due.

When maintenance is due, follow the supplied manual and obtain the exact compatible finish from the sauna manufacturer or Heracles before buying it.

Yes. Our traditional saunas are suitable for commercial use, and we already supply many commercial customers.

Commercial use requires a regular maintenance regime, as it would with any sauna. This includes cleaning the sauna, inspecting and maintaining the heater stones, and re-treating or painting the timber when required. The frequency will depend on usage, location and the manufacturer's maintenance instructions.