Insignia Hybrid Infrared and Traditional 2 Person Outdoor Sauna

Delivery to the UK Mainland is free. Your order will be delivered to your doorstep and you will be responsible for unloading.

The Insignia Hybrid will require 2 people to assist with unloading by hand.

Installation

The Insignia Hybrid is designed for easy self assembly. You can find the full assembly instructions here.

3 Year wood Guarantee

Insignia saunas are made from the highest quality woods. All structures using wood are susceptible to minor dents, scratches and scuffing. This is normal and will not affect the integrity or operation of your sauna.

Wood is a living material that continues to respond to climate conditions, even after being manufactured into a sauna. Variations in the colour or grain and irregularities such as fine cracks are part of the natural beauty of the wood and in no way should be considered defects. During normal operation, wood may crack slightly due to the changes in moisture level. This will not affect the structural integrity of the sauna and is not considered replaceable under the terms of the warranty. It’s common for Cedar over time to turn a greyish colour, again this is part of the natural beauty due to the aging of the wood.

Should your sauna have interior/exterior blemishes, scratches, or scuffs, these can be either left alone or sanded with fine grain sand paper. Please avoid any treatment containing high concentration of alcohol as this may discolour the wood and leave a stain.

2 Year Electrical Guarantee

IMPORTANT NOTE: Sauna Stoves must to be installed by a qualified electrician. Complying with part "P" of government regulations. Under NO CIRCUMSTANCES are they to be installed by a non-qualified person, nor an amateur electrician. Failure to do so is hazardous and will invalidate the warranty.

Items not covered under your warranty.

• Light bulbs used in the wall lighting are considered consumable product
• Rocks are susceptible to cracking/splitting over time and are considered a consumable product. We recommend replacing your sauna rocks once they start to erode. It's best to check them every six months and use maintenance techniques to increase the longevity of your sauna rocks
• Seat covers fall under general wear and tear and are not covered under the terms of the warranty

NOTE: Insignia do not cover labour or any services employed by a third party.

NEVER: Install an internal use sauna in an outdoor environment. Failing to comply with this will invalidate your warranty.

If for any reason you are not completely satisfied with your online purchase and would like to return the item for a refund, please contact us within 14 days of receipt of your purchase.

Exempt from refund are Bespoke orders. Black, white, carbon or any other designs which have been added to the showers fall under the category of bespoke orders.

To return an item please contact our us 0330 043 0870 and arrange collection or the return of the item. You are responsible for returning the item to us and the cost of this. You have 14 days from the receipt of your order to contact us to arrange a return of the purchase. The item must then be returned within 14 days from that point.

Please Note: Once build/installation commences this is deemed as acceptance of the product.

The Insignia Hybrid can be run from either a single or three phase supply. We do not offer electrical advice and all electrical connections should be made by a qualified electrician.